Helion Technologies 1.3.4

Helion Technologies – Freeware – iOS
out of 4 votes

Helion provides a robust platform for its clients to enhance communication with support, track service tickets, and monitor key IT performance indicators specific to dealership operations. The Helion Mobile application allows clients to securely reach out to the support team with ease, emphasizing efficiency in addressing any technical challenges. This application is exclusively available to Helion customers.

As the largest managed IT service provider catering specifically to the demands of automobile and heavy truck dealerships, Helion stands out in its field. The introduction of the Helion Mobile application marks a significant advancement, providing dealers with a tool to ensure their IT environments operate at optimal levels.

The features of the Helion Mobile application enable dealership personnel to:

Submit new support tickets with minimal effort
Check the status of previously submitted support tickets
View submitted tickets categorized by timeframe (monthly, yearly, or all time) or by status (pending or resolved)
Engage in direct messaging with a Helion support team member regarding their ticket
Maintain a clear and organized communication thread related to ongoing issues
Attach relevant screenshots to their tickets for better support clarity
Contact Helion support instantly with a single click
Monitor overall IT performance through the KPI dashboard within the app

Overview

Helion Technologies is a Freeware software in the category Business developed by Helion Technologies.

The latest version of Helion Technologies is 1.3.4, released on 12/26/2024. It was initially added to our database on 12/26/2024.

Helion Technologies runs on the following operating systems: iOS.

Users of Helion Technologies gave it a rating of 5 out of 5 stars.

Screenshots (Click to view larger)

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